Pending Invitations
The Pending Invitations page allows you to monitor the status of the Invitation emails that are sent from the Service Provider IT administrator to the customer IT administrator for requesting consent to connect to their Microsoft Office 365 platform. This connection is required for the Background Replication process, for which an App Registration on Azure is required (see Configuring Microsoft Teams Direct Routing SBC). The invitation email includes a token authentication link, details of which are displayed in the Authentication Status screen (see Authentication Status).
| ➢ | To monitor customer invitations: |
| 1. | In the Multitenant Navigation pane, open the Pending Invitations page (Monitoring > Service > Pending Invitations). |
A list of Invitation emails sent by the System administrator to the customer are displayed.
The table below describes the Customer Invitations parameters:
Pending Invitations
|
Parameter |
Description |
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|
ID |
Customer Shortname defined in the Onboarding wizard. |
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Full Name |
Full Customer name defined in the Onboarding wizard. |
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Invitation Email |
Email address of the customer IT administrator sent in the token authentication link from the Microsoft 365 Settings screen in the Multitenant portal using option “Switch to auth” (see Securing Microsoft 365 Service Provider Access) |
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M365 Admin Email |
Email address of the M365 Admin account for which to request consent to allow UMP-365 to connect. |
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|
Email Sent |
Indicates whether an email has been sent to the IT customer administrator. |
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|
Email Invitation Sent Count |
The number of retries for UMP to send the invitation email to the customer ( the retry occurs per minute). The failure could be the result of the SMTP setup or due to network issues. |
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Created at |
The date that the invitation was sent. |
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Expires at |
The expiry date of the invitation. |
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Device Authenticated |
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|
Invitation Type |
Default: Invite |
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Tenant Installed |
Indicates whether the customer IT administrator has completed the authentication process (Yes). You can then go ahead and add the customer. |
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Actions |
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Edit |
Lets you edit the details for an active pending invitation. |
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Reload Data |
Refreshes data for pending invitations. |
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Revoke Request |
Revokes the request sent to the Customer IT administrator.
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Send Reminder |
Send a reminder to the customer IT administrator.
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Auth URL |
Displays the tenant URL link to connect to the Multitenant portal that is sent to the customer IT administrator in the following format: https://Customer_SubDomain/authenicate/uniqueInvitationID For example: https://tlc-ump.trunkpack.com/authenicate/71a5c1b6
You can paste the above value in a Web browser to open the link to the Invitation wizard and test the authentication. |
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